Today we launch the Council’s new Digital Strategy for 2023-2028
Over the last few years, behaviours and expectations have changed – for example 60% of our customers are now using digital as their channel of choice to access our services 
We recognise that our digital services are key to supporting this change in behaviour and embed digital opportunities across our organisation 
Our vision is to be a leading, future-focussed Council, defined by excellent and innovative services and we understand that we must rapidly adapt to the changing needs of North Ayrshire’s residents, businesses, and our workforce.
Our new strategy has a key role to play in enabling this and over the next week we’ll be sharing examples. The strategy also links to The Scottish Government’s national Digital Strategy. Read the #digitalstrategynac online here.