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Important update on Radio Teleswitch Service

The Radio Teleswitch Service (RTS) is being switched off. This could have a significant impact on many homes and businesses

What is RTS electricity meter? RTS meters use a radio signal to tell some older electricity meters when to switch between peak and off-peak rates.

Why the Change? The Radio Teleswitch Service, introduced in the 1980s, is now outdated and unmaintainable.

What does this mean for me? Ofgem expects energy suppliers to replace RTS electricity meters before the service ends from 30 June 2025. It’s important to stay in touch with your energy supplier to ensure you get a new meter installed.

How can I tell if I have an RTS electricity meter? Look for a separate switch box with a radio teleswitch label, especially if your property uses electricity for heating, lacks a gas supply, or benefits from cheaper energy rates at different times of the day. Contact your energy supplier to confirm.

What happens if I do not take up the offer of a new meter? Your heating and hot water supply might be disrupted or you might end up with higher electricity costs.

Find out more information including advice for households on the Ofgem website.

Stop watch graphic with text rading - The radio signal that controls RTS electricity meters is being switched off. If you have an RTS electricity meter it will need to be replaced. If your supplier contacts you, act now. Ofgem logo.
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