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Update: Council launches new digital strategy

September 2023 marks launch of new Digital Strategy

Today we launch the Council’s new Digital Strategy for 2023-2028🧑‍💻

Over the last few years, behaviours and expectations have changed – for example 60% of our customers are now using digital as their channel of choice to access our services. We recognise that our digital services are key to supporting this change in behaviour and embed digital opportunities across our organisation.

Our vision is to be a leading, future-focussed Council, defined by excellent and innovative services and we understand that we must rapidly adapt to the changing needs of North Ayrshire’s residents, businesses, and our workforce.

The new strategy has a key role to play in enabling this and over the next week we’ll be sharing examples on our social media channels. The strategy also links to The Scottish Government’s national Digital Strategy. Read the #digitalstrategynac online here #DigitalStrategyNAC

Stay tuned to the Autumn edition of Staff Talk – your quarterly staff magazine (landing next week) – where we’ll share a round-up of our #digitalstrateynac updates being shared this week.

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