Scroll Top

Website redesign update

The Web and Digital Experience Team within IT have been busy meeting with Elected Members, Chief Officers and their teams and the local community over the last six weeks.

The team has spoken to most webpage content owners and their managers over this period and will be meeting many again to confirm their content for the redesign process.

To date, they have held 64 meetings attended by approximately 200 colleagues covering 95% of page owners within Council services.

The Web and Digital Experience Team would like to take the opportunity to thank everyone for their engagement and hard work on the project so far.

For the redesign to be a success, it is important that it is a collaborative effort as this will ultimately help gain trust amongst and inform our customers with information that is concise, up to date and accessible.

Person writing on ideas board with post it notes

In November, the team presented at the Connected Leadership conference, setting up engagement activities for colleagues to gather more insight into how the current website is working and areas where we can improve.

This event was a great success, with 89 testers completing our tree jack testing activity and many later commenting in our engagement sessions how informative the session was in raising their awareness of the website and its functionality. We would like to extend our gratitude to those who took part.

Moving forward, the team would like to ask any page owners looking to change content on their pages to engage with the team as soon as possible. This will ensure the Digital Authors and Analysts can provide the support required to ensure you introduce the content you need for your pages. Any requests for changes should be logged on the IT Portal.

Current webpage content owners must ensure all documents are checked and amended for accessibility and pages are reviewed before 31 January. Visit Connects for accessibility guidance.

In the meantime, the Web and Digital Experience Team will be continuing with service engagement sessions, user testing with colleagues and customers and gathering new page content from services based on the Council Plan and engagement sessions held so far.

If you have any questions or concerns, please contact Kirsty Kirkpatrick (Project Lead) or contact Allen Robertson (Project Manager).

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.